At Zippyola.com, we are committed to delivering your order quickly, safely, and reliably. This policy outlines our shipping timelines, tracking process, and steps to follow if there is an issue with your delivery.
Delivery Timeline
All orders are processed promptly after payment confirmation.
We partner with Delhivery for our logistics to ensure fast and secure delivery.
Estimated delivery time is 2 to 6 business days from the date of dispatch, depending on your location.
Delivery may take slightly longer during public holidays, festivals, or due to unforeseen circumstances such as weather conditions or courier delays.
Order Tracking
Once your order is shipped, you will receive a WhatsApp notification with your tracking details.
You will also be notified when your order is out for delivery.
You can track your order anytime using the AWB number provided in the notification.
Damaged or Tampered Packages
We pack every order with utmost care. However, if you receive a package that appears damaged, tampered with, or opened:
Do not accept the package if it appears severely damaged.
Take an unboxing video while opening the package — this is mandatory to process any damage claims.
Contact our support team immediately with the video and order details so we can assist you.
Contact Us
For any queries regarding shipping, delivery, or order status, please reach out to us:
Website: www.zippyola.com
Email: support@zippyola.com
Phone/WhatsApp: +91 9342003480
We value your trust and strive to make your shopping experience smooth and worry-free.